The vermelho5 handles your personal data with seriousness and transparency, in full compliance with the General Data Protection Law (Law No. 13,709/2018 — LGPD). Here you'll find everything you need to know about what we collect, why we collect it, and how we protect your information.
This Privacy Policy clearly and objectively describes how the platform vermelho5, accessible at vermelho5.best, collects, stores, uses, shares, and protects the personal data of its users. It was drafted in compliance with the General Personal Data Protection Law (LGPD) — Law No. 13.709/2018, the Brazilian law governing the processing of personal data in Brazil.
By creating an account on vermelho5, make a deposit via Pix, access the Sports Betting section, or use any feature on the platform, you agree to the terms of this Privacy Policy. If you disagree with any part of it, we recommend that you do not use the platform and contact our support team to clarify any questions before registering.
The vermelho5 acts as controller of the personal data processed within the platform, as defined by the LGPD. This means we are responsible for decisions regarding the processing of your data and for fulfilling the obligations established by law.
This policy applies to all users of vermelho5 located in Brazil, whether registered users or visitors only. It complements our Terms and Conditions and should be read alongside them.
The vermelho5 collects different categories of personal data depending on how the user interacts with the platform. Below are the main categories and the specific data collected within each:
The vermelho5 does not collect sensitive data such as racial origin, religious belief, political opinion, genetic or biometric data beyond what is required for legally mandated identity verification, nor health data, except when expressly disclosed by the user through responsible gambling tools.
The data collected by vermelho5 are used solely for the purposes described below. We never use your data for purposes that are incompatible with what was disclosed at the time of collection.
| Purpose | Data Used |
|---|---|
| Account creation and management | Full name, CPF, email, phone number, password |
| Identity verification (KYC) | Photo ID, proof of address, selfie |
| Processing deposits and withdrawals | Pix key, banking details, financial history |
| Fraud prevention and anti-money laundering | CPF, financial data, IP address, behavioral patterns |
| Experience personalization | Betting history, favorite sports, browsing behavior |
| Service communications | Email, mobile number (account notifications, withdrawals, security) |
| Marketing and promotions (with consent) | Email, mobile number (offers, bonuses, news) |
| Responsible gambling and monitoring | Betting history, session duration, configured limits |
| Compliance with legal obligations | CPF, financial data, transaction history |
| User Support | Registration data, history of interactions with support |
All data processing carried out by the vermelho5 is grounded in at least one of the legal bases set out under the LGPD. The main bases we rely on are:
The processing of registration, financial, and transaction data is necessary for the performance of the contract entered into with the user upon creating an account at vermelho5 — that is, to provide the Sports Betting, casino, crash games, and poker services requested by the user.
Identity verification (KYC), suspicious transaction monitoring, and the retention of financial records are legal requirements imposed by applicable Brazilian regulations governing the betting sector and by anti-money laundering legislation (Law No. 9,613/1998).
The use of browsing behavior data to personalize the platform experience, prevent fraud, and improve services is grounded in the legitimate interest of the vermelho5, provided it does not infringe upon the user's fundamental rights and freedoms.
The sending of marketing communications by email or mobile — such as bonus offers, promotions, and updates from vermelho5 — is carried out only with the user's express consent, which may be withdrawn at any time through the account dashboard or by contacting platform support.
The vermelho5 does not sell, rent, or trade your personal data with third parties for marketing purposes. Data is shared only in the cases described below, and always with the contractual and technical safeguards necessary to protect your privacy:
We share data with companies that provide essential services for the platform to operate, such as:
All service providers are contractually required to handle data in accordance with this Privacy Policy and the requirements of the LGPD, acting as operators under the instructions of the vermelho5.
The vermelho5 may share data with Brazilian government, regulatory, or judicial authorities when required by law, court order, or official investigation, without prior user consent being required in such cases.
In cases of suspected fraud, money laundering, or sports result manipulation, the vermelho5 may share relevant data with sports integrity bodies or regulatory authorities, to the extent required by applicable law.
Important: The vermelho5 never shares your password, full credit card number, or biometric data with third parties other than KYC providers specifically contracted for identity verification, who are bound by confidentiality obligations.
The platform vermelho5 uses cookies and similar technologies to ensure the site functions correctly, improve the user experience, and collect usage data in an aggregated form. The types of cookies used are:
These are required for the platform to function — such as keeping your session active while browsing, processing bets, and accessing your account. These cookies cannot be disabled without affecting platform functionality.
These collect information about how users interact with the platform — most visited pages, session duration, traffic sources — in an anonymized and aggregated form. This data helps vermelho5 to identify and fix technical issues and to improve the browsing experience.
They allow the platform to remember your preferences — such as favorite sports, selected language, and display settings — to personalize your experience every time you log in.
You can manage and disable cookies in your browser settings (Chrome, Firefox, Safari, Samsung Internet, or others). Disabling essential cookies may prevent access to some platform features. Analytics and functionality cookies can be turned off without any critical impact on basic use of the vermelho5.
The vermelho5 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. The main security measures currently in place are:
Despite all technical safeguards, no system is 100% invulnerable. We therefore recommend that users also follow good security practices: use unique, strong passwords, enable 2FA, and never share your login credentials for vermelho5 with third parties.
The vermelho5 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, respecting the minimum retention periods required by applicable Brazilian law:
After the applicable retention period, data is securely deleted or anonymized so that it can no longer be linked to the user.
The LGPD guarantees you, as the owner of your personal data, a set of rights that the vermelho5 is committed to fully upholding. You may exercise any of these rights at any time through platform support:
Request confirmation that your data is being processed and obtain a copy of all personal data that vermelho5 holds about you.
Request the update or correction of incomplete, inaccurate, or outdated information — such as your address, email, or phone number.
Request the deletion of your personal data processed on the basis of your consent, where there is no legal obligation to retain it for the minimum required period.
Request your data in a structured, machine-readable format for transfer to another service or provider, to the extent technically feasible.
Object to the processing of your data carried out on the basis of legitimate interest, when you believe your fundamental rights override that interest.
Obtain clear information about which third parties your data is shared with, the duration of processing, and the legal bases applied to each purpose.
To exercise any of these rights, please contact the vermelho5 by email privacidade@vermelho5.best or through the platform's support chat. We will respond to your request within 15 (fifteen) days, as required by the LGPD.
The platform vermelho5 is intended exclusively for individuals aged 18 (eighteen) or older. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has created an account or provided personal data, we will close the account immediately and delete all associated data without prior notice. If you suspect that a minor has used the platform, please contact vermelho5 support vermelho5 immediately.
In some cases, when using cloud infrastructure services or international game providers, user data may be processed on servers located outside Brazil. When this occurs, vermelho5 ensures that international data transfers are carried out only to countries or organizations that offer a level of personal data protection equivalent to that required by the LGPD, or through the adoption of appropriate contractual safeguards, such as standard data protection clauses approved by the National Data Protection Authority (ANPD).
The vermelho5 may update this Privacy Policy periodically to reflect changes to its services, applicable law, or adopted privacy practices. Material changes will be communicated at least 7 (seven) days in advance via the registered email address or through a prominent notice on the platform, before taking effect. The date of the most recent update is always shown at the top of this document. Continued use of the vermelho5 after any amendment takes effect constitutes acceptance of the revised Privacy Policy.
The vermelho5 has appointed a Data Protection Officer (DPO), as required by the LGPD, responsible for handling data subject requests and ensuring internal compliance with privacy legislation. To exercise your rights, ask questions about this Policy, or file a complaint, you may reach us through the channels below:
If you are not satisfied with the response from vermelho5, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the Brazilian federal authority responsible for enforcing compliance with the LGPD.
We will respond to all privacy-related requests within 15 days, within the timeframe established by the LGPD. To help us process your request faster, please provide your full name, registered CPF, and a clear description of the right you wish to exercise.
This isn't just a written policy — these are concrete practices you can see every time you use the platform.
All access to the vermelho5 — from login to withdrawal via Pix — is protected by 256-bit SSL encryption. Your data travels through a secure channel that is unreadable to any third party attempting to intercept it.
Your password is converted into a cryptographic hash at the time of registration. Not even the vermelho5 team can read your password — it is technically impossible. If you forget it, the process is a reset, not a recovery.
Enable 2FA in your vermelho5 account settings vermelho5 and add a second layer of verification via your mobile phone. Even if someone discovers your password, they won't be able to access your account without the code sent to your phone.
The vermelho5 does not sell or rent your personal data to third parties. Your CPF, email address, and betting history are used exclusively to provide the contracted service and fulfill legal obligations — full stop.
Access, correct, export, or request deletion of your data at any time through vermelho5. Your rights under the LGPD are upheld without red tape — we respond within 15 days.
If any security incident affects your data, the vermelho5 immediately notifies the ANPD and affected users as required by the LGPD — no omissions, no delays, and with clear guidance on next steps.
The platform vermelho5 is intended exclusively for users aged 18 and over. Visit Responsible Gaming to set deposit limits, session alerts, and request self-exclusion.
This Privacy Policy should be read together with our Terms and Conditions. If you have any questions, please contact us at privacidade@vermelho5.best.
Free registration, deposits via Pix, and your data protected under the LGPD. Everything you need to get started at vermelho5.